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Important Calling Plan Information Anytime Minutes, National IN Calling, Night & Weekend Minutes and Per–Minute Rate are for use from within the Nationwide Rate and Coverage Area. Unlimited Domestic Long Distance. (Airtime applies.) No domestic roaming charges. (Coverage not available in all areas) Unlimited Night & Weekend Minutes Night Hrs: (M–F) 9:01 p.m.–5:59 a.m. Wknd Hrs: 12:00 a.m. Sat.–11:59 p.m. Sun. International Roaming Make or receive calls while traveling internationally with rates starting as low as 69¢/minute. While at home, some international destinations can be reached using 10-digit direct dialing; international long distance rates apply in addition to airtime charges. Please visit www.verizonwireless.com/international for a list of North American Dialing Pattern countries and rates. Mobile Web Billing for Data Sent or Received. Mobile Web is included in all Nationwide Calling Plans. Megabyte charges apply to Basic and Select Plans. Unless you subscribe to the V Cast VPak, V CAST Mobile TV Select or Premium Calling Plans, megabytes sent or received using Mobile Web (including advertising) will be aggregated each month, rounded up to the next megabyte, and billed at $1.99/MB. Rates are rounded to the nearest whole megabyte. One megabyte is equal to 1024 kilobytes. Application charges apply in addition to charges for data sent/received. Important: On select smartphone devices, if you do not subscribe to a Data Plan or Data Feature, data usage will be billed at 1.5¢ per KB ($15.36 per MB), unless you add a data block or subscribe to a Wireless Email Feature. Other smartphone devices and all BlackBerry® devices require a Data Plan or a Data Feature. 411 Connect® $1.49 per call plus airtime. Detailed Billing $1.99 per month per number. Required Equipment GPS–capable CDMA tri–mode or all–digital phone with Verizon Wireless software. Minimum Term, Activation and Early Termination Fees Month–to–month, one– or two–year minimum term required per line. Activation Fee/line: $35, except $25 for secondary Family SharePlan® lines with two–year minimum term. Activation fees may vary or be waived for business customers that have a Major Account Agreement with Verizon Wireless. Early Termination Fee: Up to $175 per line for one– or two–year minimum terms. Taxes, Surcharges and Fees Tolls, taxes, surcharges and other fees, such as E911 and gross receipt charges, vary by market and as of November 1, 2008, add between 5% and 36% to your monthly bill and are in addition to your monthly access fees and airtime charges. Monthly Federal Universal Service Charge on interstate & international telecom charges (varies quarterly based on FCC rate) is 11.4% per line. The Verizon Wireless monthly Regulatory Charge is 7¢ per line. Monthly Administrative Charge (subject to change) is 85¢ per line. The Federal Universal Service, Regulatory and Administrative Charges are Verizon Wireless charges, not taxes. For more details on these charges, call 1–888–684–1888. Important Information: For more information, refer to the Customer Agreement or speak with a Sales Representative. Service is subject to the Customer Agreement, which you should read before activating service. Credit approval required. Billing, shipping and end–user address must be within the Verizon Wireless licensed and service areas where the wireless phone number is issued. In some rare instances, dialing *228 may alter your Calling Plan’s Airtime Rate and Coverage Area. The accuracy of the roaming indicator on your phone cannot be guaranteed. Charges for calls will be based on the cell sites used and time of day at the telephone switching office that carries your call, which may be different than the time of day shown on your phone. Rates do not apply to credit card or operator–assisted calls, which may be required in certain areas. Usage rounded up to next full minute. Unused allowance minutes lost. Charges start when you first press SEND or the call connects to a network on outgoing calls, and when the call connects to a network (which may be before it rings) on incoming calls. Time may end several seconds after you press END or the call otherwise disconnects. For calls made on our network, we only bill for calls that connect (which includes calls answered by machines). Calls to ’toll–free’ numbers are toll–free; you will be billed airtime. Billing for airtime and related charges may sometimes be delayed. Delayed airtime will be applied against the included airtime for the month when you actually made or received the call, even though such charges may show up on a later bill. This may result in charges higher than you’d expect in the later month. Unlimited Calling Plan Plans are not eligible for monthly access discounts. Anytime minutes are for live calls between individuals. Family SharePlan Minimum of two lines required. Maximum of five lines. Only one line is the primary line. All lines must be activated on the same billing account and in the same market. National IN Calling You can talk with any of our customers anytime from within the America’s and North America’s Choice (in the United States and Puerto Rico) Rate and Coverage Area. If Caller ID is not present or Caller ID Block is initiated, National IN Calling does not apply to incoming calls and will apply to outgoing calls only. National IN Calling is not available to customers whose wireless exchange restricts the delivery of Caller ID or with fixed wireless devices with usage substantially from a single cell site. National IN Calling does not apply if Call Forwarding or No Answer/Busy Transfer features are activated or to data usage, including Push to Talk calls, Picture Messaging or Video Messaging, calls to check your Voice Mail and calls to Verizon Wireless customers using any of the VZGlobal services. National IN Calling does not apply in those areas of Louisiana and Mississippi where your phone’s roaming indicator flashes. Internet Access Mobile Office Kits, PC Cards, PDAs or other wireless modem devices may not be used for Internet access without a subscription to select VZEmail or VZAccess plans. Connecticut Customers: If you have any questions about your bill or concerns about your service, please call Customer Care at: 1-800-922-0204 or dial *611 from your wireless phone. If you are a Connecticut customer and we cannot resolve your issue, you have the option of contacting the Department of Public Utility Control (DPUC): Online: www.state.ct.us/dpuc Phone: 866-381-2355; Mail: Connecticut DPUC, 10 Franklin Square, New Britain, CT 06051. Last Update 12/18/08

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